Textbook
Management and The Worker
THE WORK described in this volume grew out of our experience in other investigations which revealed a considerable deficiency in our knowledge of the intangible factors in the work situation that affect the morale and productive efficiency of shopworkers. These previous studies had indicated that the human reactions of people engaged in productive work have a much more important effect on their morale and efficiency than had previously been realized. The investigations reported in this book were undertaken in the hope that the light which they would throw on this little-understood subject would be of real value in improving our methods of dealing with employees.
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