Textbook
Interpersonal Skills in Organizations
Interpersonal Skills in Organizations" provides a comprehensive exploration of the essential interpersonal competencies required for effective collaboration and communication within workplace settings. The authors, Suzanne C. Janasz, Karen O. Dowd, and Beth Z. Schneider, emphasize the significance of interpersonal skills in fostering positive relationships among team members, enhancing organizational culture, and driving overall performance. The book outlines key skills such as active listening, conflict resolution, negotiation, and emotional intelligence, and offers practical strategies for their development and application. Through a blend of theoretical insights and real-world examples, the authors illustrate how interpersonal skills can be leveraged to navigate complex organizational dynamics and improve team effectiveness. This resource is invaluable for students, professionals, and leaders seeking to enhance their interpersonal abilities and contribute to a more cohesive and productive work environment.
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